PV380-R2 cannot be recovered

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tshiii
Posts: 79
Joined: Thu Sep 09, 2010 8:56 pm

PV380-R2 cannot be recovered

Post by tshiii » Thu Jun 29, 2017 5:32 am

Hello,

After a connection failure happened on the PV380-R2 at configuration loading, any configurations including Muphry standard one cannot be uploaded to the unit. How can it be recovered? Should the bootloader be uploaded firstly by an USB flash memory?

Please kindly advise this.
boyce
Enovation Controls Development
Enovation Controls Development
Posts: 322
Joined: Wed Sep 08, 2010 5:09 pm

Re: PV380-R2 cannot be recovered

Post by boyce » Thu Jun 29, 2017 9:55 am

Please contact Eric Carmen in Tech Support, he said you have his email. If you can, check to see if the red and amber lights are blinking a pattern. If so, count the blinks or take a picture or a video will help him. Sorry for the inconvenience.
Boyce Schrack
Enovation Controls
tshiii
Posts: 79
Joined: Thu Sep 09, 2010 8:56 pm

Re: PV380-R2 cannot be recovered

Post by tshiii » Thu Jun 29, 2017 7:54 pm

Thank you for the comments.

I will contact him.

Thank you again.